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morriss  

On my way home

Currently in Copenhagen at the end of a whirlwind tour through Japan, France, UK, and Germany.  I have a 3 hour layover here before I head back home.  I don't think I've ever looked forward to sitting at home as I do now.

I really like the Copenhagen airport.  It's nice, efficient, and you can do lots of shopping whilst waiting for your flight.

I have lots of interesting experiences from this trip, but the coolest thing happened in Germany.  After getting up at 5AM UK time to catch a flight to attend an 11:30 AM mtg in Munich, I groggily left my luggage on the overhead compartment of the S-Bahn from the airport.  As soon as I stepped off the train (with my briefcase) I realized what happened, but alas it was too late.  The train door wouldn't open and I watched the train take off and me being very very distressed.

Upon reaching the office, I told the receptionist what happened.  I must have looked like I was about to lose it (and I probably was...), but she assured me that things like this happen all the time and she was confident that someone would return my bag.

Almost exactly 6 hours later, my suitcase came to the Microsoft office in Munich from the train untouched.  Michaela at the office called the central train station (Hauptknopf) and explained which train I was on.  The operator checked the train during the shift switch over (approximately 2PM), found the bag, and got someone to deliver it to the Microsoft office by 4PM.

I was incredulous, as this type of efficiency just astounded me.  I want to thank everyone in the chain for helping me out.

posted on Saturday, September 25, 2004 1:08 PM by morriss

# @ Monday, September 27, 2004 9:21 AM

Wow,great service by the train personnels :) I would certainly feel the same if I'm in your shoes.Glad to see you back blogging too.Any jetlags ??

Vico


 
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